privacy policy

Privacy Policy

This Privacy Policy applies to your interaction with Superior Home Warranty through our website, services, and communication channels. By using our services or providing us with your information, you consent to collecting, using, and storing your personal data as described in this Privacy Policy. If you do not agree with this Policy, please refrain from using our services or providing us with your personal information.

Superior Home Warranty does not sell your information to third parties. We place strict requirements on third-party service providers to ensure that customer information is protected and used only for purposes related to the provision of services. We prioritize your privacy and implement robust security measures to limit access to your information, whether you are a potential, current or former customer. The following paragraphs will describe when and how we collect your data.

Information we collect

Depending on your interactions with Superior Home Warranty, we may collect various types of information, including personal data, financial information, demographic details, login information, and device data. We may combine or aggregate this data to improve our services and for legitimate business purposes.

How we use and share your information

We use your personal data information for various purposes, such as account registration, product delivery, feedback collection, marketing, fraud prevention, and legal compliance. We may share your data with our affiliates, subsidiaries, authorized service providers and as required by law or court order. Your information may also be used during business transactions involving us or our assets.

Superior Home Warranty may disclose your information to agents, attorneys and service providers involved in processing and managing your claim. Repair service providers receive policy information when processing claims. Certain organizations may receive information for business, professional or insurance purposes and are subject to an obligation of confidentiality. Actuarial research or auditing organizations may access the data, ensuring individual anonymity and data protection. Once the information is no longer needed, it is returned or destroyed.

Information provided by you

When you provide us with information, you consent to receive communications through your contact details. This may include emails, telephone calls, text messages, and other communication methods.

Information collected through technology

We use various technologies such as cookies, pixel tags, web beacons, and scripts to collect information about your interactions with our services. This includes device data, browser information, and IP addresses. We may use this data to improve our services and customize your experience.

Information we collect from third parties

We may receive personal information from third parties, including those who have purchased or recommended our products or services to you. We may also obtain data from trusted sources to enhance the accuracy of your information.

Third-party analytic technologies

We may use third-party analytics and tracking tools to better understand user behaviour, improve our services, and provide targeted advertising. These tools may collect non-personal information.

Transactional communications

We may send you transactional communications related to your account, orders, or service notifications. These communications are not promotional and cannot be opted out of.

Important disclosures and contact information

  • Links to other websites. External websites and communities are not subject to this Privacy Policy.
  • Children’s privacy. Our services are not intended for children under 13 (thirteen) years of age, and we do not knowingly collect their personal information.
  • Changes to the privacy policy. We may update this Privacy Policy, and the most recent version will be available on our website.

If you have questions about this Privacy Policy, please email or write to us at the provided address. Please review this Privacy Policy periodically, as it may change over time. Your continued use of our services implies your acceptance of any updates.